2.2
  • Pricing1 votes
  • Product1 votes
  • Quality1 votes
  • awful atmosphere1 votes
  • Damaged clothing clothing is junk1 votes
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  • 23 hours ago
  • Shopping
  • 12
  • REVIEW RATING 3/5

I think it's ridiculous how brandy melville's shipping ranges from $7-29-34. But not only that, BUT THE SHIPPING PRICE HAS TAX. So that pretty bumps it up to $12-34-39 which is an outrageous price to pay especially because their clothes are already no lower than $20 for bad quality easily ripped clothing. I also have a lot of bad stuff to say about their stores. Should i start off with their... Read more

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  • Jan 23
  • Footwear and Clothing
  • Waterford, Pennsylvania
  • Shirt
  • 69
  • REVIEW RATING 4/5

Tried to get help for a shirt that i washed one time and hole appeared ( 4 ) through out shirt. They will not let me return or exchange. I bought around 10 items online for Christmas for my daughters. When it arrived, I thought OMG Junk for those prices ?? The *** I bought my daughter from there is total junk !!! Overpriced ***. Quality is so bad..It is worse thank family dollar, k-mart... Read more

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  • Jan 22
  • Footwear and Clothing
  • Changing Room
  • 38
  • REVIEW RATING 3/5

The changing rooms barely conceal you Attitude from the shop assistants I would go as far to call this shop ridiculous One size clothing is not right For the sake of having to write 100 words when I have nothing more to say: a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a Read more

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  • Jan 12
  • Footwear and Clothing
  • Buffalo Grove, Illinois
  • Clothing
  • 171
  • REVIEW RATING 5/5

Brandy is not telling anyone to change who they are, you just are mad because you can't fit in there clothes. I have been to plenty of stores before and they have had bitchy staff and crappy service, but don't take it out on the brand. Maybe think about how it feels to be at the other end. I for example, am constantly called anorexic, which I'm not. I love to eat and have never skipped a meal,... Read more

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  • Dec 17, 2014
  • Footwear and Clothing
  • New York, New York
  • Clothing
  • 395
  • REVIEW RATING 5/5

this place is a joke and yes i would go as far as to call this company thieves. i ordered 3 items, one of which was out of stock and i DID NOT RECEIVE CREDIT BACK FOR . So in turn I paid for an item that I NEVER RECEIVED. the other 2 were falling apart, total junk. I kindly requested a return, and they said they couldn't because I applied a discount code. I said where amongst the discount code... Read more

Was this review helpful? 0 0

Sent item back with security tag on it. Still not resolved and ignoring my calls and emails. Add comment

  • Dec 09, 2014
  • Online Shopping
  • San Clemente, California
  • Online Order
  • 1
  • 1
  • 518
  • REVIEW RATING 5/5

I ordered a small order from Brandy Melville online. The total was about $60. I received an email stating that one item for $20 was out of stock and they didn't know if it would be back in stock. Ok- fine, that stuff happens, I get it. What happens next is SO WRONG. The charge for the entire amount was debited from my account that night. I called and asked about it and I was told that THEIR... Read more

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  • Dec 02, 2014
  • Online Shopping
  • Stamford, Connecticut
  • Online Order
  • 1
  • 1
  • 259
  • REVIEW RATING 5/5

COULD NOT FIND WHERE TO PUT IN DISCOUNT CODE FOR BRANDY MELVILLE ON CYBER MONDAY AS IT IS USUALLY WHEN YOU ARE PLACING AN ORDER. AFTER MAKING THE MISTAKE AND CONTACTING THEM THEY WILL NOT ALLOW YOU TO THEN RECTIFY THE ORDER SO BE VERY VERY CAREFUL. PLEASE NOTE THEY ALSO INCREASED THE SHIPPING CHARGES FROM $5 TO $10 FOR CYBER MONDAY. NOT VERY CUSTOMER FOCUSSED BUSINESS! SEEMS THEY WOULD... Read more

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  • Nov 23, 2014
  • Online Shopping
  • Mississauga, Ontario
  • Exchange Policy
  • 2
  • 2
  • 348
  • REVIEW RATING 5/5

Had a terrible experience at this location, first time at this new location...right away, attitude at the cash when we needed to exchange a sweater...store policy is 2 weeks, today would be the exact 2 weeks...Martika (the sale girl with the biggest attitude) right away said that it's long overdue, can't exchange or get a store credit...she also said that the merchandise was not from the Square... Read more

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  • Nov 16, 2014
  • Online Shopping
  • Painesville, Ohio
  • Shorts
  • 508
  • REVIEW RATING 5/5

so i needed to buy 8 soft shorts for my mom and i since they make the best pj shorts. i also got two tops and a bra to make my new bedtime shorts, this rounded up to $220, i need these by next week so i paid $50 for shipping. realizing how *** this was i went to cancel my order, WHERE IS THE CANCEL BUTTON. brandy needs to get there *** together, people make mistakes, and i don't want to pay... Read more

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