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  • Customers like
    • Product2
    • Pricing1
    • Selection1
  • Customers don't like
    • Quality3
    • Damaged clothing clothing is junk3
    • Awful atmosphere2

  • May 19
  • Online Shopping
  • Shipping Policy
  • 1
  • 1
  • 67
  • REVIEW RATING 4/5

My problem is not that bad but I am kind of pissed off because brandy is such an accomplished company and does not ship internationally. Brandy has some serious issues from what I read but from my understanding, brandy has shipped internationally before. This gives them no reason not to now considering they have no issues with charging for shipping and taxes anyway. Also, their policy of shipping... Read more

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  • Mar 29
  • Employees and Ex-employees
  • Huntington Park, California
  • Employee Experience
  • 770
  • REVIEW RATING 5/5

This company is a joke! I worked 6 months in customer service and it was honestly the worst job I have ever had! They LOVE to scam people they're always messing up on the orders and then they will not refund your money! The new managers (Amara & Bethany) are trash they don't even know what they are doing all they do is talk and take pictures and when it comes to a serious situation they... Read more

Was this review helpful? 3 2

  • Mar 20
  • Online Shopping
  • Huntington Park, California
  • Online Order
  • 1
  • 1
  • 235
  • REVIEW RATING 4/5

The new costumer service team is so useless and rude. I hope they fire the new manager. I tried to get more information about my package since its been almost two weeks and nothing. They said they were gonna give free 2 day shipping and it's been 4 days since they said and I haven't received my package. Read more

Was this review helpful? 2 0

  • Mar 17
  • Employees and Ex-employees
  • Employee Experience
  • 501
  • REVIEW RATING 5/5

My experience as a sales associate was the absolute WORST. Before I got the job at Brandy, I was pretty much in love with the company and their clothes. So in October 2013, I realized that they were hiring and of course I applied. I got the job, and I thought I was basically set for the rest of high school. Little did I know, everything sucked. The manager was a complete b**** who obviously... Read more

Was this review helpful? 1 0

  • Mar 06
  • Footwear and Clothing
  • Clothing
  • 484
  • REVIEW RATING 5/5

The customer service is awful, the worst I have experienced in my entire life. I ordered some things and they did not even bother to inform customers the warehouses were moving out of state when I ordered. After a week of no tracking notifications, I decided to ask them and they seemed to think that it was normal for shipments to not be sent on time when they make everyone pay for $7 (5-7... Read more

Was this review helpful? 4 0

  • Feb 16
  • Footwear and Clothing
  • Folsom, California
  • Shirt
  • 389
  • REVIEW RATING 5/5

I honestly love brandy but when I wore own of their shirts for the first time it already started to peel and when I bought another shirt and I only worn it once, there were holes and the stitching was already falling out. I'm surprised at the quality. I payed $20+ for one shirt and I didn't even get to wear it more than once. Not worth it every disappointing. I will not be purchasing from brandy... Read more

Was this review helpful? 1 0

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  • Feb 15
  • Footwear and Clothing
  • Murrieta, California
  • Dress
  • 1
  • 1
  • 269
  • REVIEW RATING 5/5

I bought the maroon Jada dress. FIRST TIME I WORE IT IT RIPPED!! Huge rip in the bottom seem!! This happened to the last one I bought in black. My suggestion.. If you HAVE to have something off their website.. Don't wash it unless it's on an extreme delicate cycle, and hang dry it!!' Cheapest material ever!!!!!! It barely, BARELY, tugged onto something and ripped huge! I'm so angry, I'm not even... Read more

Was this review helpful? 1 0

  • Jan 31
  • Online Shopping
  • Shipping Rates
  • 360
  • REVIEW RATING 4/5

I think it's ridiculous how brandy melville's shipping ranges from $7-29-34. But not only that, BUT THE SHIPPING PRICE HAS TAX. So that pretty bumps it up to $12-34-39 which is an outrageous price to pay especially because their clothes are already no lower than $20 for bad quality easily ripped clothing. I also have a lot of bad stuff to say about their stores. Should i start off with their... Read more

Was this review helpful? 0 0

  • Jan 23
  • Footwear and Clothing
  • Waterford, Pennsylvania
  • Shirt
  • 225
  • REVIEW RATING 4/5

Tried to get help for a shirt that i washed one time and hole appeared ( 4 ) through out shirt. They will not let me return or exchange. I bought around 10 items online for Christmas for my daughters. When it arrived, I thought OMG Junk for those prices ?? The *** I bought my daughter from there is total junk !!! Overpriced ***. Quality is so bad..It is worse thank family dollar, k-mart... Read more

Was this review helpful? 0 0

  • Jan 22
  • Footwear and Clothing
  • Changing Room
  • 257
  • REVIEW RATING 4/5

The changing rooms barely conceal you Attitude from the shop assistants I would go as far to call this shop ridiculous One size clothing is not right For the sake of having to write 100 words when I have nothing more to say: a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a Read more

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