Update on my Brandy Melville order. T-shirt was stained!
i wrote the other brandy melville review about the hat and the shipping. Well, my order just arrived and now I know why they told me this hat that I wanted was mysteriously out of stock for the one day that I ordered and if I want it I need to pay additional shipping (even though I had free shipping).
I believe they say certain things are out of stock just so that you have to reorder them and pay additional shipping costs. They crammed my entire order in a tiny(no joke) envelope (the hat wouldn't have fit) and the t-shirt has stains on it!!!! Yuck! It's a birthday gift so I can't return it.
But I doubt I'll give this company another chance. All the clothes are wrinkled, squished and forget about getting stickers!!! So sad since my daughter just discovered this place.
This place charges a fair amount for the sub par service and quality. I'll add the photo in my next post.
Reason of review: Damaged or defective.
Preferred solution: Let the company propose a solution.
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