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i recently went to a brandy at london and my experience with the workers there were pretty okay despite many commenting that they were stuck up and rude. the clothes are really good quality, soft and nice to wear! i just wish they werent so expensive. also, some...
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2.8
#1098787
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We ordered items on August 24 and are supposed to receive them tomorrow, Sept 6. They have a 1-4 day fulfillment process which is unheard of for US shipping. What is the point of selecting expedited shipping if you have to wait 4 days for them to get your items ready...
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#1096766
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Brandy Melville - Confused, annoyed
Brandy Melville - Confused, annoyed
Brandy Melville - Confused, annoyed
Bought a pair of shorts online that I had tried on in a pacsun store. They looked exactly the same in the picture but in a different shade of denim which was fine. The shorts came and looked exactly like the picture EXCEPT he legs were multiple inches longer, at a...
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1.2
I didn't like
  • Attitude of staff
  • Product
  • Return policy
#1086554
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Brandy Melville - Bleeding Shirt Colors even after washing and drying

Brandy Melville
#1103456
I bought the Jamie Short Sleeve tshirt in red and I was and dryed it multiple times and the last time I washed and dryed it it bled and ruined my favorite light pink sweatshirt. Be careful when washing your brandy melville colored t shirts
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Brandy Melville - They messed up

Brandy Melville
#1089577
3.7
Details
Clothes where gr8 but the Jamie rainbow top the stripes where on the bottom for some reason and I'm really mad about that I was gonna where it on the first day of school but idk what to do now it's kinda weird fitting but I ordered a bunch of Jamie tops and they fit perfectly but idk what happend
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Brandy Melville Customer Care Review

Brandy Melville
#992112
great customer service. i revived a stained band tee; minor stains on one sleeve. and they sent out a new one in less than an hour. the lady i emailed with was fantastic
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Short Review on October 30, 2016

Brandy Melville
#946243
2.4
Details
I ordered a few items about 3 weeks ago and still haven't even received a confirmation email
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
When I was in Europe I shopped at one of your stores and the clothing was great. Now that I am back in Australia I have tried to order some more but you don't ship it internationally and I think that you should because you would make a bigger profit from all the others...
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#1083823
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I tried to order clothes off the website, since i went to Europe and bought clothes from the shop and they were great quality and look great. I was very disappointed when i found out that they do not ship internationally and that there customer support was not online...
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#1063015
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I'm someone who really loves the style of Brandy, and would really love to buy their clothes, but we don't have a store where I live. So it was only normal that I got super excited to go to Singapore as there was a small store there, I was in a happy mode and was so...
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I liked
  • Style of clothes
I didn't like
  • Attitude of staff
  • Pricing
#1056969
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I understand marketing to a specific crowd, but my god, not everyone can be a size 0-3! Realistically i can fit into most of their clothing. But that without account of my ***. I have big *** so shopping for tops and dresses can be difficult. Especially when it comes...
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#1055896
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I am so angry with the company, they are legit so famous and high established yet why are they not shipping internationally? i just spent so much time adding things to my cart, getting really hyped up and excited about all these cute clothes and then it says no...
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#1042065
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I purchased a gift for my niece for her birthday and there was a problem with the address for shipping. Apparently, when I left off the city of the address and the webpage refreshed, it combined half of my address with half of her address. Fine, I take responsibility...
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1.0
I didn't like
  • Disrespectfullness
#1029138
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I was in theSan Fran store with 4 young girls age 9-16. We were not greeted at all. The music that was playing was very sexually explicit, and I'm not a prude, and inappropriate for the mix of customers and the type of clothing. I needed something and the worker, while...
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2.5
#1011085
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