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Advertised vs Delivered
Customer service

Brandy Melville is a scam!! I ordered clothes for my daughter.

When they arrived they said J. Galt not Brandy Melville on the tags. I called Customer Support..What a joke..they are rude, unprofessional and have no interest in what you, the consumer says. They also have no clue what the website says or about branding.

Kat the "Supervisor" was so impressed with herself talking she never listened to a thing I said. She told me to email complaints. I emailed my complaint and guess who responds:"Katarina". HMMM..think Kat and Katarina are one in the same?

...she says "graphics" are from J. Galt..I told her I did not purchase "graphics"..she said that this is sister company and clothes come for there. Why does Brandy Melville not tell consumers they are not purchasing Brandy Melville clothing on their website? When you look at information on clothing in "details" or "more info" neither place says anything about J.

Galt. If the clothes are Brandy Melville/JGalt why aren't they advertised this way?

Think something really smells with this company!! ....Their response to my complaint was "if you would like to return items, please refer to our return policy posted on our customer service page".

Product or Service Mentioned: Brandy Melville Clothing.

Reason of review: Deceptive Sales.

Monetary Loss: $150.

Preferred solution: Let the company propose a solution.

I didn't like: Brand switching.

Company wrote 0 private or public responses to the review from Dec 17, 2015.
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Your an idiot for this, John galt is brandy Melville. Your just a materialistic human who only cares what your freakin tag says . SO stupid


john galt is part of brandy/ their the same brand. Also, if the material is good why does it matter

Richmond Hill, Ontario, Canada #1199549

Also, it will not only be graphics that are J.Galt, a lot of their dresses, shorts, tees, sweaters are from J. Galt also.. Which is basically one in the same as Brandy Melville..

Richmond Hill, Ontario, Canada #1199548

I understand your concern, but Brandy Melville is sort of like a boutique. Yes, Brandy Melville is the brand, but within the store they sell other brands which include J.

Galt and some vintage pieces like Levis, etc. They are not switching their clothing. Some of their clothing will say Brandy Melville on the tag, some will say J.

Galt. Nonetheless, it is still Brandy Melville.



Brandy Melville & J. Galt are the same thing.

Even if you didn't know that , it still says J.

Galt in the description. So this isn't really a complaint on Brandy Melville, it's just this customer is idiotic.

to Anonymous Atlanta, Georgia, United States #1148863

You are the ***. If you read the original complaint it clearly states, clothes that said they were BM came with tags from J.


Don't Brandi Melville employees have better things to do then baggering former customers. Get a life!!!

to Former Customer #1446739

First of all I hope these comments *cough - former customer* aren't from the parent...either way Brandy Melville is the store's name but clothes and company are designed by J Galt.Galt and Brandy ARE THE SAME.Any Brandy costumer knows this and most of your daughters probably do also. Galt is their "designer" but they sell other companies like Levi also.


most of their graphics are J. Galt.

if you were smart, you would realize that a lot of the graphic tees and hats have J.

Galt next to the name. That's because its made by that brand and sold through Brandy Melville.

to Anonymous #1107719

If you were smart you would have read the original post! Can you read? It says graphics were not purchased.

Brandi Melville will not be in business much longer if they keep hiring quality employees like you!


John Galt IS Brandy Melville. A quick Google search would've told you so, had you done your research.


o.m.g. yes Brandy Melville and John galt are the same things just different names.

I have like 20 shirts from there.

besides, it does say j. Galt on the description of items.

to Anonymous #1081764

OMG is this Kat... If you purchase graphics it say J.

Galt. I purchased the Jenelle Dress and other items that do not say J.


to Anonymous #1469136

Why do you keep assuming every single reply is an employee of Brandy Melville. Do your research before you send in a 'complaint'.

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