176 views
0 comments

I totally agree about their customer service. They definitely don't make it easy.

I called the 310-458-**** and it just rings and then disconnects. If the last person's review didn't have the 310-773-**** number listed, I would have never spoken with anyone. They don't even put a phone# on their return form. Also, they don't make it easy for returns.

They only accept refunds within 30 days and will only issue a store credit after that time. I really can't think of another store that I have purchased from that does that. They always refund your money. My daughter decided too late that she didn't like her shirt for Christmas.

We don't have a store near us so we have to pay to send it back.

I just don't like the overall feel of this store. Their attitude is take it or leave it and they don't care.

Reason of review: Return, Exchange or Cancellation Policy.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Brandy Melville Reviews

  1. 131 reviews
  2. 42 reviews
  3. 18 reviews
  4. 9 reviews
  5. 3 reviews
Brandy Melville reviews