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1.6
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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I ordered the open teardrop ring and I got it in the mail about a week later.However I was disappointed because the ring looked nothing like it did on the website.

I contacted customer service to get my money back or at least exchange it but they told me all jewelry sales are final.

*** rule.It's not teardrop shaped at all.

This reviewer shared experience about not as described and wants this business to read this review and look into the issue (if any). megwilson66 is overall dissatisfied with Brandy Melville and uploaded a picture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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