Product: Brandy Melville Shipping Service Clear all filters (0 of 27 reviews match)
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Brandy Melville - Wrong shipping info

I got an email confirmation that my shipment has shipped but they have my wrong shipping info. Please help me fix this I really need my order and no one answers the Costomer service line . My number is+19178372700
Product
Brandy Melville Shipping Service
#1243598
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Hello, I recently ordered a sweater and jacket online and I received a completely different order, but the right receipt. I would send the clothes to the right person, but I received my receipt with what I ordered but did not actually receive the clothes I ordered. I...
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Anonymous
Sofie_in_Houston

We received a sweater and a jacket that we did not order! I definitely don’t want to pay to ship this back. Customer Service is not responsive.

1.2
Product
Brandy Melville Shipping Service
I didn't like
  • Incorrect order
#1227345
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Honestly, I see all these bad reviews, and I completely believe them all.It's understandable. But, I have never had a bad experience with ordering through them from online, and I believe that is because I live close to Santa Monica. That said, I feel like when you...
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Product
Brandy Melville Shipping Service
#1205038
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Hi, I order a few weeks ago 5 tops and 2 bralettes from Brandy Melville that never arrived even though in the system says delivered, I never received them and it says they send them to Sylmar witch is a wrong address, I live in Sun Valley. Brandy Melville told me to...
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Anonymous
Anonymous

I am in the same situation waiting for over a month... poor service in Germany

1.7
Product
Brandy Melville Shipping Service
I liked
  • Products
I didn't like
  • No help
  • Stupid staff
  • Service they gave you
#1203949
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It’s been 14 days and they still haven’t even shipped my order when their terms and conditions say that you’ll RECIEVE your order 5-7 business days.....I emailed and they just replied saying “ can’t ship your order at this time sorry for the inconvinience” i then...
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Product
Brandy Melville Shipping Service
#1196203
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This is my second time purchasing brom Brandy, the first time was right before Christmas so I understood the shipping should take a little long.Now it is nearly February and my order “shipped” on the 27th but it still says Order Proccesed Waiting on UPS or something...
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Anonymous
Anonymous

you do realizes those days mean business days which is monday-friday. you have to realize the people who work there are actual people and can’t work 24/6 the whole week so you...

Anonymous
Anonymous

its been 13 days and they still haven't even shipped my package, which is completely going against the terms and conditions rules of "5-7 days" I've emailed and gotten no repl...

2.9
Product
Brandy Melville Shipping Service
#1179773
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I wanted to love Brandy Melville and I used to shop there pretty often. But it seems the quality of their clothing and customer service was thrown in the trash. I have not had a single good experience with them when ordering online. Both times I had received the wrong...
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1.5
Product
Brandy Melville Shipping Service
#1166976
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00 and a top for $20.00. Shipping and handling was $7.50 for a total of $37.00. I received the necklace but no top. I emailed them and asked where the top was. They asked me to take a picture of the invoice. The invoice had "oos" circled around the top order. They just...
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1.0
Product
Brandy Melville Shipping Service
#1147866
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Ordered two items to be shipped APO that web site allowed, got email while on vacation that they could not ship to APO.Called them and found out they cancelled order. When I tried to order the two items that had been cancelled, could no do so. Web site would not allow...
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1.0
Product
Brandy Melville Shipping Service
I didn't like
  • Customer service
#1146896
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Brandy Melville - Charged for items I never got and charged twice for the ones I did get
My daughter wanted some clothing from Brandy Melville. We went online and ordered five pieces of clothing. Six weeks later (six weeks!! - strike one) we got three of them (strike two) I emailed BM to see when to expect the other two. When you email their customer...
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Anonymous
William

" those sorts of people "My but aren't we superior ?You and your attitude are worse than anything I can think of.Why not quit being so lazy and entitled and actually patroniz...

1.6
Product
Brandy Melville Shipping Service
#1145612
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