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Advertised vs Delivered
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This online store is horrible.I ordered items over 4 weeks ago and they sent one item 2 days ago and it is wrong.

they have disabled their chat line, won't answer their customer service line and keep sending a form letter via email. So I was charged the FULL amount on my paypal and they haven't sent the correct items and I cannot get a hold of anyone to rectify the issue. Frustrating and angry does not begin to state how I feel. Not to mention my daughters wanted their items for a dance and as you can guess they won't get the items in time.

How can a store like this stay in business?

If you can't fulfill orders then don't have an online presence.I HATE BRANDY MELVILLE and will NEVER shop online again.

Review about: Brandy Melville Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $101.

Preferred solution: Full refund.

I didn't like: Customer service is awful, Do not respond to concerns, Poor delivery, Disabled chat and customer service lines.

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