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1.3

I have placed orders twice on Brandy Melville but they are both cancelled for no reason! That online customer staff, Sabrina, sends emails to me saying that sorry we cannot ship your order right now.

I never got any responses when I emailed them back asking the reasons why the orders cannot be shipped!! Terrible customer service!

Location: Tucson, Arizona

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Guest

me too. They canceled my order without saying any reason.

Guest

The same thing has happened to me. My orders have been cancelled twice for no reason.

I have emailed the company twice as well and cannot get a response from them. Customer service says that they cannot help me and that my only recourse is to continue emailing the shipping department over and over again.

Guest

Me too!! They did not say why but just simply cancel it. I don't think they don't have it in inventory since they have so many clothes in every store I walked by.

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