When I was in Europe I shopped at one of your stores and the clothing was great. Now that I am back in Australia I have tried to order some more but you don't ship it internationally and I think that you should because you would make a bigger profit from all the others...Read more
I am so disappointed that they don't ship to Canada anymore! I live 10 hours away from the nearest Brandy Melville store, and the last time I shopped there half of the product was out of stock. I've spent lots of money on their clothing and now they're losing a...Read more
I placed an order of 167 dollars and then received my confirmation email. I noticed that I accidentally ordered two of the same item. In the email I received it clearly stated I had 24 hours to make changes or cancellations to my order. So I went on chat with them...Read more
Okay, okay, yes the clothes are very cute. However, Brandy Melville, why don't you advertise with models of all races, including, Asian and Mexican. I guarantee your brand will be much more accepted and people could view your clothing with people that look like them....Read more
Brandy Melville - Terrible
Sold me defective clothing, I wore it once and it broke. I’m skinny and it was baggy on me so it wasn’t anything like that. They refused to give me my money back. It was unfixable as the string thstbties around the waste totally ripped off from the inside.
I went tot he BM store in Boston and had the worst experience I have ever had. First, the music was gangster rap, which I guess appeals to 12 year old girls. The service was the worst! No interaction or help. The girl who rang us up was eating a bagel with avocado...Read more
My daughter bought a top that she thought fit her but when she got home found it a little uncomfortable under the arms. As we couldn't get a bigger size, as there is only one size, we returned it we were told that we could only have a gift voucher as they do not return...Read more
Awful experience. I am one of the few who Brandy’s absurd “one size” fits, but still won’t be ordering from them again. Shipping said it would take 5-7 days and ended up taking over three weeks. I then did not receive one of my items (the item i was most excited for),...Read more
Been trying to order Birthday clothes for 2 daughters, frequently shop online, in stores, when traveling girls always hunt down their stores. Been trying to order online for WEEK, they WILL NOT TAKE MY MONEY. Their "system" has my Tampa zip code wrong and they "CAN...Read more
My husband purchased three gift cards for Christmas (2 for our closest friends daughters, and 1 for my daughters Christmas stocking). Less than a week later, they closed their doors...and didn't warn/inform us that they were closing. So, that was my first issue. If you...Read more
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