I got some clothes for my wife. Some didn't fit.
They told me to ship the clothes back and I would get a refund. I sent them back and did NOT get a refund. It has been a month and every time I try to contact them I don't get a response. I would recommend not buying anything from this site unless you are 100% sure that you will keep everything that you buy.
They have the worst customer service I have ever encountered.
I don't leave bad reviews ever, but I don't want other people to get screwed like I did. Save your money people, got to fashion nova or pacsun or anywhere else really.
Product or Service Mentioned: Brandy Melville Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.