I ordered a few sweatshirts from brandy around three weeks ago and my package has not come yet. I ordered September 19, 2017 and at the moment it is October 7.
I paid for standard shipping so I expected it to come in around 7-10 days but it still isn't here. I emailed them and they gave an excuse that they were changing warehouses and that they are backed up. Tracking the package wasn't useful because according to UPS, my package was still processing. Really disappointed with the service and delivery.
I tried calling the number put on their website but no representative picked up the phone. Not sure what went wrong but their usual orders come on time.
Review about: Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $100.
Preferred solution: Deliver product or service ordered.
I liked: Clothing, Style of clothes.
I didn't like: Shipping, Delivery.